See How Other Countertop Fabricators Have Increased Capacity (and Profit) by Reducing Chaos
Where We Started
Profitable $6M company
Landlocked on small industrial lot
Strong sales growth creating longer and longer backlog
Not enough space to handle additional volume
Owner was considering adding a second location or relocating the entire business to a larger space
What the Owner Wanted
Improve plant layout to allow for more production capacity
What We Implemented
Redesigned scheduling system to support short fixed lead time and free up capacity
How It Impacted Them
Freed up 30% capacity
Fixed 5 day Template to Install lead time
Owner did not need to set up second location until years later
Profit doubled
Grew to $7.5M company in same space
Owner able to predict P&L during the month
Customer satisfaction increased
Want to see what results you could get for your shop?
Where We Started
Profitable $6M company
Owned and run by husband and wife
95% wholesale
Template to Install lead times were 4-6 weeks
Constant scramble to meet customer expectations
Installers were contract – contentious relationship
Made it difficult to provide the quality of customer service we desired
What the Owner Wanted
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Increased capacity
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Short fixed lead time
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Improved management system to free up husband’s time to pursue other ventures
What We Implemented
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Redesigned scheduling system to support short fixed lead time
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Improved sales process to increase customer satisfaction
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Added tile products
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Converted customer mix to 50% retail
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Added new retail showroom
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Converted contract installers to employee
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Acquired install vehicles and wrapped for branding
How It Impacted Them
Came through the recession very strong
Pressured brand new competitor shop in town to close 2 years after opening
Freed up 20% capacity
Consistent 5 day Template to Install lead time
Profit increased 50%
Grew to $7M company
Owner able to predict P&L during the month
Husband freed up to pursue other business ventures
Find out exactly what results you can expect for your shop
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