See How Other Countertop Fabricators Have Increased Capacity (and Profit) by Reducing Chaos

Where We Started

Profitable $6M company

Landlocked on small industrial lot

Strong sales growth creating longer and longer backlog

Not enough space to handle additional volume

Owner was considering adding a second location or relocating the entire business to a larger space

What the Owner Wanted

Improve plant layout to allow for more production capacity

What We Implemented

Redesigned scheduling system to support short fixed lead time and free up capacity

How It Impacted Them

Freed up 30% capacity

Fixed 5 day Template to Install lead time

Owner did not need to set up second location until years later

Profit doubled

Grew to $7.5M company in same space

Owner able to predict P&L during the month

Customer satisfaction increased

Want to see what results you could get for your shop?

Where We Started

Profitable $6M company

Owned and run by husband and wife

95% wholesale

Template to Install lead times were 4-6 weeks

Constant scramble to meet customer expectations

Installers were contract – contentious relationship

Made it difficult to provide the quality of customer service we desired

What the Owner Wanted

  • Increased capacity

  • Short fixed lead time

  • Improved management system to free up husband’s time to pursue other ventures

What We Implemented

  • Redesigned scheduling system to support short fixed lead time

  • Improved sales process to increase customer satisfaction

  • Added tile products

  • Converted customer mix to 50% retail

  • Added new retail showroom

  • Converted contract installers to employee

  • Acquired install vehicles and wrapped for branding

How It Impacted Them

Came through the recession very strong

Pressured brand new competitor shop in town to close 2 years after opening

Freed up 20% capacity

Consistent 5 day Template to Install lead time

Profit increased 50%

Grew to $7M company

Owner able to predict P&L during the month

Husband freed up to pursue other business ventures

Find out exactly what results you can expect for your shop

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