Customer Success Story Video – StoneWorks
Charles Arriola, Sales: Lead times were really just a moving target. It was hard for our clients to know when we were going to arrive for both the template and the installation. I feel Ed’s number one asset was his ability to listen. He listened to what we had...
Customer Success Story Video – Wade Egnor, EuroStone Machine
Wade Egnor: When we met Ed, had about a six-week lead time, which was standard in our industry but that’s a long time to wait for your product. It certainly affects cash flow, it affected the amount of stone, in this case, that we could produce. We were behind....
StoneWorks Case Study
Situation StoneWorks services both residential and commercial clients and wanted to grow the $6M business. A market survey revealed that it was only getting half of the orders available from its current clients. Further analysis revealed...